How to Improve Your Communication Skills

Strong communication is one of the most important skills in the workplace - and one of the easiest to get wrong. Learn how to express yourself clearly, confidently and with impact. Whether you're giving a presentation, writing a report or managing a difficult conversation, this fully updated edition gives you the tools to build rapport, influence others and get your message across effectively. It includes a self-assessment tool to help you identify your communication style, plus practical exercises, checklists and top tips to use straight away. With Improve Your Communication Skills , you'll feel more confident in meetings, more persuasive in your writing and better equipped to succeed in your career.