The CEO’s Guide to Successful Transformation

Transformations don’t succeed by chance. They succeed by design. This book explains how large transformations actually succeed, and why disciplined design, governance, and leadership make the difference. Based on 30 years of executive experience leading complex programs – operating-model redesigns, digital transformations, and multi-year change initiatives – it distills 75 practical rules drawn from what has worked repeatedly on large, high-stakes programs. This is a CEO/CIO-grade operating system for transformation. Inside, you will find: • A structured operating model for leading transformations at scale • A rigorous governance framework that enables decisions, not bureaucracy • Clear methods for managing vendors with authority and balance • Proven analytical tools to anticipate risks and sustain delivery momentum • A disciplined approach to change leadership grounded in organizational reality Written for executives who are personally accountable for results, this book provides the methods, decision frameworks, and language required to lead complex transformations with confidence. Whether you are launching, accelerating, or stabilizing a major program, it equips you to deliver sustainable value – predictably, on time, and under control. Sommaire Introduction Framing the Program Negotiate and Select Your Partners Leading the Program Build the Solution Managing Projects Protect and Develop Your Human Capital Leading Change Managing a Conflict with a Vendor Final Advice Before You Depart Glossary Index